I understand that therapists have multiple patients and multiple profiles to keep track of, but I was really hoping that my therapist would remember the information I provided during our first session. I am currently having my second session via live chat of Talkspace and it’s as if we never met. He asked me for my profession and what medications I’m on again – basics that probably should have been noted the first time around. I’m disappointed, especially because I went through Talkspace’s Support team to specifically request this provider again.